Privacy Policy

Last updated: January 2025

Ray Armillion Music is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase tickets, buy merchandise, or subscribe to our newsletter.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

  • Purchase tickets for events (name, email address)
  • Subscribe to our newsletter (email address, name optional)
  • Buy merchandise (name, email, shipping address)
  • Contact us via email or contact forms
  • Comment on blog posts or community features

Payment Information

All payment processing is handled securely by Stripe, our third-party payment processor. We do not store your credit card information on our servers. Stripe processes your payment details in accordance with their own privacy policy and security standards (PCI DSS compliant).

Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website or search terms
  • Music streaming preferences and playlist interactions

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm ticket purchases and merchandise orders
  • Send event notifications and tour date announcements
  • Deliver our newsletter with updates on new music and releases
  • Respond to your inquiries and provide customer support
  • Improve our website and personalize your experience
  • Comply with legal obligations

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

  • Stripe: For secure payment processing (PCI DSS compliant)
  • Email Service Providers: To deliver newsletters and event notifications
  • Analytics Services: To understand website usage and improve our services
  • Legal Authorities: When required by law or to protect our rights

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic site functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Marketing Cookies: Used to deliver relevant promotional content

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS technology.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (subject to legal requirements)
  • Unsubscribe from newsletters at any time via the unsubscribe link
  • Object to certain types of data processing
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@starletmusic.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Newsletter subscriber data is retained until you unsubscribe.

8. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Ray Armillion Music

Email: privacy@starletmusic.com

Management: booking@starletmusic.com